Terms & Conditions

Agreement

lovelycoven.com is operated by Lovely Coven LLC (“Lovely Coven,” “the studio,” “we”). By browsing the site, submitting an inquiry, or commissioning an arrangement, you accept these Terms & Conditions. If you do not agree, please do not use the site.

The work shown here is ours

Everything on this site is the intellectual property of Lovely Coven LLC and Brandon Joseph: the photography, the arrangement names, the Botanical Grimoire and its format, the cast paragraphs and care-card language, the written copy, the pricing language, the wordmark, and the visual identity. It is protected by copyright and may not be copied, scraped, reproduced, re-published, framed, or used to train or populate another service without the studio’s written consent.

You are welcome to view and enjoy the site, share a link, and refer others to it. That is the extent of the license granted.

How you may not use the site

• No automated scraping, harvesting, or bulk downloading of images or text
• No copying of photography, copy, or pricing language for your own use or another business
• No removing or altering any credit, watermark, or notice
• No use of the site to mislead, impersonate the studio, or imply a partnership that does not exist
• No attempt to disrupt, probe, or gain unauthorized access to the site or its systems

Commissions, colour & the nature of flowers

Photographs show past work. Because every composition is authored by hand from living material, no two are identical, and screens render colour imperfectly. The arrangement you receive will honour the agreed palette, scale, and spirit — it will not be a duplicate of a photograph.

Seasonal substitution. Flower availability shifts with the season and the market. When a specified bloom cannot be sourced at the studio’s standard, we substitute material of equal or greater value and visual character, preserving the integrity of the design. This is part of bespoke work, not a departure from it.

Pricing & payment

Prices are set by the studio and may change at any time before a proposal is signed. Quoted figures in a signed proposal or contract are the ones that bind that engagement.

The studio accepts two methods of payment: Stripe (card, via invoice) and Venmo (@lovelycoven). We do not accept cash, cheque, bank transfer, or other platforms, except where an institutional client requires it by prior arrangement.

Events and installations begin with a signed proposal and a 50% retainer. The balance is due five days before delivery or the event date. Retainers are non-refundable within fourteen days of the engagement date. Blooms are not sourced until payment is confirmed.

Delivery, perishability & care

Flowers are perishable and alive. Once an arrangement has been delivered and accepted, responsibility for its environment — heat, light, water, handling — passes to you, guided by the care card that accompanies every piece. Reasonable concerns raised promptly on the day of delivery will always be addressed in good faith.

If you or a recipient has a known allergy or sensitivity, tell us before we build. We cannot be responsible for reactions to materials we were not told about.

Cancellations

Cancellation and rescheduling terms for a specific commission are set out in that engagement’s signed proposal or contract, which governs in the event of any difference from these general terms.

The site is provided as it is

We maintain lovelycoven.com with care, but it is offered “as is,” without warranty of any kind. We do not promise the site will always be available, error-free, or uninterrupted, and the care and design guidance on it is general in nature, not a guarantee of any particular outcome.

Limitation of liability

To the fullest extent permitted by law, Lovely Coven LLC and Brandon Joseph are not liable for indirect, incidental, or consequential damages arising from the use of this site. Any liability connected to a commission is limited to the amount paid for that commission. Nothing here limits liability that cannot be limited under California law.

Links elsewhere

The site may link to others — a supplier, a collaborator, a review platform. We are not responsible for the content or practices of sites we do not operate.

Changes

We may update these terms as the studio evolves. The effective date above marks the current version; continued use of the site means you accept the terms in force when you use it.

Governing law & contact

These terms are governed by the laws of the State of California. Questions belong with brandon@lovelycovenfloral.com.